Cognitive friction is the real bug.
Most products optimise for clicks. I optimise for the silent moments where users hesitate, re-read, or open three tabs to verify what your interface should have already said.
UX Designer · AI Products
UX Designer focused on AI tools, decision-making, and reducing cognitive friction. Self-taught. Prototype-first. Currently open to full-time roles.
Most products optimise for clicks. I optimise for the silent moments where users hesitate, re-read, or open three tabs to verify what your interface should have already said.
A clickable artifact resolves arguments faster than 40 slides. I build before I pitch, so every conversation starts with something we can actually use.
Generative tools are powerful, but they break in predictable, human ways. My job is to design the recovery, the trust signals, and the boundaries, not the magic.
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AI UX · Product Design · 2026
Teams remember what was said. Ollie remembers what was decided.

Enterprise UX · Cognitive Load
Reducing the mental tax of hybrid work.

Research & Product Design
Where athletes find their people.
I sit with users until I can predict their next sentence. Interviews, jobs-to-be-done, and a lot of observing.
Re-write the problem in one sentence. If it takes more, we do not understand it yet.
Clickable in 48 hours. The first version is wrong on purpose. it is faster than arguing.
Watch five users. Cut the three things that confused them. Repeat until silence means understanding.
Photography taught me to notice the things most people walk past. Same skill makes better UX.